Terms of Use

Laughloop Inc. (hereinafter referred to as "the Company") operates the online store "hey-chill.com" (hereinafter referred to as "the Site"). The following terms govern the use of the Site.

Article 1 (Definitions)

In these Terms of Use, the following terms are defined as follows:

  • "The Site" refers to the online system operated by the Company under these Terms, which provides product and service information and facilitates the online purchase of products and services.
  • "User" refers to any individual who accesses the Site.
  • "The Service" refers to the services provided by the Company through the Site. The content and types of services may change, increase, or decrease at the Company's sole discretion. Any such changes will be notified through the Site, email, or other communication methods.

Article 2 (Scope and Modification of Terms)

  1. These Terms apply to both the Company and Users regarding the use of the Service, and Users must comply with these Terms in good faith when using the Site.
  2. Any individual provisions separately posted on the Site or additional provisions notified to Users by the Company will form part of these Terms. In case of discrepancies, individual or additional provisions shall take precedence.
  3. The Company may modify these Terms at its sole discretion without obtaining Users' consent. Upon modification, the updated Terms shall govern the use of the Service. Changes will take effect upon notification via email, a general announcement on the Site, or any other method deemed appropriate by the Company.
  4. The Company shall not be liable for any disadvantages or damages incurred by Users due to modifications of these Terms.

Article 3 (Membership Registration)

In these Terms, a "Member" refers to an individual who fully agrees to these Terms, submits a membership registration application through the designated process, and is approved by the Company. Membership is not required to use the Site.

  1. Membership registration must be completed through the designated registration page by providing the necessary details.
  2. If registering a third party's personal information, the applicant must obtain the third party’s prior consent.
  3. The Company will register individuals who complete the membership process as Members.
  4. The Company may cancel a membership if:
    • The Member has previously violated the Company’s terms and was subject to account deletion.
    • False information is provided during registration.
    • The Member has previously failed to fulfill payment obligations, refused to accept delivered products, or engaged in other contract violations.
    • The registration was conducted without the applicant’s consent.
    • The Company deems the registration inappropriate for the operation of the Service.

Article 4 (Password Management)

  1. Members are responsible for the strict management of their passwords.
  2. Members must not transfer, sell, inherit, lend, disclose, or leak their passwords to third parties without the Company's prior consent.
  3. If a Member suspects unauthorized use of their password, they must notify the Company immediately.
  4. The Company is not responsible for any damage caused by inadequate password management, misuse, or unauthorized use by third parties.

Article 5 (Changes to Registration Information)

  1. If any registered information changes, Members must promptly update their details using the designated method. If a Member fails to update their information, the Company will assume that previous registration details remain valid.
  2. The Company is not responsible for any damages resulting from a Member’s failure to update their registration information.

Article 6 (Membership Cancellation)

  1. Members may cancel their membership at any time by following the Company's prescribed procedures.
  2. Membership will be terminated once the Company processes the cancellation request and notifies the Member of its completion.

Article 7 (User Status and Restrictions)

  1. User Status:
    Users agree to these Terms upon accessing the Site and are granted User status.

  2. User Restrictions:

    • Using the Site in ways not prescribed by the Company.
    • Impersonating another person to use the Service.
    • Linking Service-related data to external data in an unauthorized manner.
    • Gaining unauthorized access to or damaging data stored on the computers used for the Site.
    • Interfering with the operation of the Service.
    • Using the Service for commercial activities or profit-seeking purposes without Company approval.
    • Collecting or storing other Users’ personal information.
    • Engaging in activities that violate public order, morality, or laws.
    • Any other activities deemed inappropriate by the Company.

Article 8 (Service Interruption and Suspension)

  1. The Company may temporarily suspend or discontinue the Service without prior notice in the following cases:
    • Regular or emergency maintenance of systems and equipment.
    • Natural disasters, power outages, or other force majeure events preventing Service operation.
    • Disruptions to telecommunications services.
    • Other unforeseen circumstances where the Company deems suspension necessary.
  2. The Company shall not be liable for any damages incurred due to Service suspension or interruption.

Article 9 (External Links)

If the Site contains links to external websites or third-party services, the Company is not responsible for the content, advertisements, products, or services available on those sites, nor for any damages resulting from their use.

Article 10 (Copyright)

  1. Users may not copy, sell, publish, or use Site-provided information beyond personal use without the rights holder’s permission.
  2. Users may not authorize or facilitate third-party use of Site-provided content without the rights holder’s permission.
  3. Users are responsible for resolving any issues arising from violations of this article and must not cause any inconvenience or damage to the Company.

Article 11 (Intellectual Property Rights)

  1. The Site and its content are protected by copyright law. Reproduction, transmission, downloading, or storing of content is prohibited, except in the following cases:
    • The content is used for personal, non-commercial purposes.
    • Copyright or intellectual property notices are not removed.
  2. Products listed on the Site may be protected by third-party intellectual property rights. No licenses are granted regarding such rights.
  3. The Site’s name, logo, and trademarks are owned by the Company and may not be used without prior written consent.

Article 12 (Liability)

  1. The Company is not responsible for damages caused by Service delays, changes, interruptions, terminations, data loss, or security breaches, except as stipulated in the Privacy Policy.
  2. Users are responsible for resolving any damages they cause to third parties through their use of the Service. Users violating these Terms or engaging in illegal activities may be held liable for damages to the Company.

Article 13 (Privacy Policy)

User information obtained through the Service will be managed according to the Company's Privacy Policy.

Article 14 (Governing Law)

These Terms shall be governed by the laws of Japan.

Article 15 (Disclaimers)

  1. The Company strives to respond promptly to orders and inquiries but may experience delays.
  2. Displayed content may vary depending on the User’s device, OS, browser, or display settings.

Article 16 (Jurisdiction)

Any disputes arising in relation to these Terms shall be subject to the exclusive jurisdiction of the district court governing the Company’s headquarters in the first instance.